Studio policies

Getting started

• Studio attire: for comfort and coverage during floor work, inversions, and stretching, we recommend fitted leggings or bike shorts. If you prefer looser shorts, please wear leggings underneath.
• Arrival: when you arrive, please remove your shoes, slip on your sticky socks, and silence your phone and watch.
• Tracking your sessions: you can log in to your client account anytime to check your schedule and lesson balance. If something looks off, let us know — we’re happy to check.
• Valuables: we recommend leaving valuables at home. Body Evolutions isn’t responsible for lost, stolen, or damaged personal items.
• Standing appointments: want to keep your favorite time slot? Purchase your package ahead of time and show up consistently. If attendance gets spotty, we may need to release your spot to someone on the waitlist.
• Running late: sessions start and end on time. If you’re running behind, we’ll do our best with the time left — but we can’t extend past your slot.

Booking and payments

• Payments: we take online payments through our secure studio system — and if you prefer to pay by cash or check, that’s totally fine too. The only thing we don’t do is swipe cards at the front desk.
• Pricing: our pricing is always up to date on our website. We reserve the right to adjust rates without notice, but we won’t raise prices mid-session.
• Cancellations: we ask for at least 24 hours’ notice to cancel or reschedule. Missed or late-canceled sessions are charged the full amount — this respects your trainer’s time and gives us a shot at filling your spot.
• Expiration policy: every package — private training or group classes — comes with a set expiration date (typically 1 to 12 months from purchase). Unused sessions expire on that date unless we’ve made other arrangements in writing.
• Refund policy: all sales are final. We don’t offer refunds for packages or memberships. Need help deciding? That’s what we’re here for.
• Memberships & auto-renewals: some programs auto-renew monthly after an initial 3-month commitment. After that, it’s month-to-month — cancel anytime with proper notice: call, email, or text 408-559-9700 / hello@bodyevolutionsfitness.com. We respect your rights under California’s “Click to Cancel” law.

Health and legal

• Health & safety: feeling under the weather? Stay home, rest, and hydrate. We reserve the right to send home anyone who arrives visibly sick.
• Medical disclaimer: our instructors offer movement guidance, not medical advice. Always check with your doctor before starting a new fitness program.
• Liability waiver: by participating in sessions (in-person or online), you agree to do so at your own risk and release Body Evolutions and its staff from liability.
• Intellectual property: our class content, descriptions, photos, and branding are protected. Please don’t copy or reuse anything without written permission.
• Testimonials & reviews: if you share kind feedback, we may ask to feature it in our marketing materials — always with your permission first.
• Governing law: these terms are governed by California law.

Questions

These policies work alongside our Terms of Service and Privacy Policy.

We’re real people who genuinely care. If you have questions or something doesn’t make sense, just ask.

hello@bodyevolutionsfitness.com · 408-559-9700 · 2250 S. Bascom Ave., Campbell, CA 95008